Welcome to https://www.kojiesan.co.uk (the "Website"), brought to you by Philippine Global Retail LTD trading as Kojie San UK and Europe ("we"). This Privacy Policy explains the types of personal and other information we collect on the Website, how we use such information, and under what circumstances we may disclose it. By accessing the Website on any device, you agree to this Privacy Policy and acknowledge that your information will be collected by Kojie San UK and Europe, a company established in the UK. If you do not agree to this policy, please do not use the Website.

We may modify this Privacy Policy at any time. Updates will be posted on this page. Please review it periodically to stay informed.

Collection of Information

Personal Information

We collect personal information when you submit it, including:

• Registering on the Website
• Placing an order
• Signing up for our newsletter
• Contacting us
• Participating in promotions or surveys

This may include your name, email address, mailing address, telephone number, and payment details. We may also collect personal information when you write a review on our site but recommend avoiding entering your full name in reviews.

Other Information

We collect non-personal information, such as IP address, browser type, operating system, and browsing behavior, to analyze usage patterns, improve services, and manage the Website. This includes data like pages visited, time spent on the Website, and clickstream data.

Cookies and Web Beacons

By using this Website, you agree to our use of cookies. Cookies allow us to recognize you, personalize your experience, and improve our Website. You can manage cookies through your browser settings. However, disabling cookies may affect your experience.

We also use web beacons to track Website usage and measure the effectiveness of our advertising and emails.

Use of Information

We use your information to:

• Fulfill your product requests
• Respond to inquiries
• Improve Website functionality
• Monitor compliance with our Terms of Use
• Send updates, promotional materials, and special offers

You can opt-out of promotional communications by following the instructions in the messages you receive. However, you will continue to receive service-related communications.

Disclosure of Information

We may disclose your information to related companies, service providers, or as required by law. Personal information may also be shared with your consent or as part of a business transaction, such as a company acquisition.

Security

We take reasonable measures to protect your information. However, no security system is perfect, and we cannot guarantee complete security. Please take steps to protect your account, such as logging out after use and keeping your password secure.

Third-Party Websites

The Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@kojiesan.co.uk. For matters concerning your personal information, we may contact you via email, telephone, or post.

Updated: January 2025